Thursday, 27 July 2023 11:03

The Rise of EzriCare Lawsuits: Understanding the Controversy

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In recent times, a seemingly innocuous product designed to provide relief to those suffering from dry eyes has found itself embroiled in a rising tide of legal controversy. EzriCare artificial tears, once considered a simple over-the-counter solution for ocular discomfort, now faces a surge of lawsuits and allegations from users who claim to have experienced unforeseen complications and adverse reactions.


With its widespread availability and apparent effectiveness, EzriCare tears were once trusted by countless individuals seeking relief from dry eye symptoms. However, as reports of side effects emerged, the product's safety and efficacy came under intense scrutiny.

This article aims to shed light on the rise of EzriCare lawsuits and the underlying controversy surrounding this seemingly straightforward eye care product.

What is EzriCare?

EzriCare is an over-the-counter artificial tear solution that is used to relieve dry eyes. It is manufactured by Prestige Consumer Healthcare.

In recent months, there have been multiple lawsuits filed against Prestige Consumer Healthcare alleging that EzriCare is contaminated with bacteria.

The US Centers for Disease Control and Prevention recently released an update stating that 68 patients across 16 states have contracted infections from a rare drug-resistant strain of Pseudomonas aeruginosa, which had never been previously reported in the United States.

Notably, the majority of these patients had used artificial tears, with EzriCare Artificial Tears being the most commonly reported brand. However, patients mentioned using various brands overall.

Reported Complications and Adverse Reactions of EzriCare

The plaintiffs in the EzriCare lawsuits allege that they have experienced a variety of complications and adverse reactions as a result of using the product. These complications include:

  • Eye infections
  • Permanent eye damage
  • Pain and discomfort in the eyes
  • Swelling and redness of the eyes
  • Blurred vision
  • Discharge from the eyes

Furthermore, according to NBC News, the contaminated eyedrops have been linked to three fatalities and the removal of four patients' eyeballs. Additionally, eight patients have experienced vision loss in at least one eye. Some patients also required corneal transplants as a consequence of the infections.

The Allegations against EzriCare

The plaintiffs in the EzriCare lawsuits allege that the manufacturer, Prestige Consumer Healthcare, failed to adequately test the product and that the product is contaminated with bacteria.

They also allege that Prestige Consumer Healthcare knew about the contamination but failed to warn consumers.

The Scope of the Lawsuits

The EzriCare lawsuit has been filed in federal court in multiple states, including California, Florida, Illinois, and New York.

The plaintiffs in the lawsuits are seeking damages for the pain, suffering, and financial losses they have incurred as a result of the contamination. They are also seeking to force Prestige Consumer Healthcare to change the labeling of EzriCare to include a warning about the potential for contamination.

TorHoerman Law notes that the lawsuits are still in the early stages, and it is difficult to predict how they will be resolved. However, the growing number of lawsuits filed suggests that the allegations against Prestige Consumer Healthcare are serious.

FDA and Regulatory Involvement

The FDA is issuing a warning to consumers and healthcare professionals against purchasing and using EzriCare Artificial Tears.

In response to current good manufacturing practice (CGMP) violations, including formulation concerns, inadequate microbial testing, and improper controls regarding tamper-evident packaging, Global Pharma has voluntarily recalled all unexpired lots of EzriCare Artificial Tears at the consumer level.

This recall comes following the FDA's recommendation, which aims to address the identified issues and ensure product safety and compliance with quality standards.

Furthermore, Global Pharma Healthcare Private Limited has been placed on import alert by the FDA due to their insufficient response to a records request and failure to comply with CGMP requirements. This import alert restricts their products from entering the United States.

Patient Testimonials and Impact

Patients who have used EzriCare and have experienced eye infections have shared their stories online and in the media. These testimonials provide a powerful account of the impact that EzriCare has had on their lives.

According to ABC News, Clara Oliva, a 68-year-old woman from Miami, Florida, has initiated a lawsuit against the manufacturer of EzriCare Artificial Tears.

Oliva alleges that the eyedrops have caused her to become legally blind. Alongside the manufacturer, she is also seeking damages from the medical center that prescribed the eye drops and her insurer.

Oliva is one of at least 68 individuals in the United States who used the contaminated eye drops and subsequently developed infections caused by a drug-resistant form of Pseudomonas aeruginosa, a highly aggressive bacterium.

Another patient, who developed a severe eye infection after using EzriCare, said that she was "hospitalized for several days" and that she "almost lost her eye." She also said that she is still experiencing vision problems as a result of the infection.

These testimonials are a reminder of the serious risks associated with using EzriCare. If you have used EzriCare and have experienced eye problems, you should consult with your doctor.


The EzriCare lawsuits are a reminder of the importance of being aware of the potential risks of over-the-counter medications. If you have used EzriCare and are concerned about the potential for contamination, you should contact your doctor.

You should also be advised to avoid using EzriCare and should contact Prestige Consumer Healthcare for a refund.

The potential outcomes of the EzriCare lawsuits are still unknown. However, if the plaintiffs are successful, they could help to protect other consumers from harm. The lawsuits could also lead to changes in the way that over-the-counter eye drops are manufactured and regulated.

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